{"id":5281,"date":"2019-07-29T14:57:56","date_gmt":"2019-07-29T14:57:56","guid":{"rendered":"https:\/\/content.staffsocial.fr\/?p=5281"},"modified":"2019-07-29T14:58:41","modified_gmt":"2019-07-29T14:58:41","slug":"la-france-championne-deurope-de-la-satisfaction-patient","status":"publish","type":"post","link":"https:\/\/www.staffsocial.fr\/contenu\/la-france-championne-deurope-de-la-satisfaction-patient\/","title":{"rendered":"La France, championne d\u2019europe de la satisfaction patient"},"content":{"rendered":"

Les r\u00e9sultats du dernier Barom\u00e8tre Sant\u00e9 360<\/a> r\u00e9alis\u00e9 par Odoxa sont tomb\u00e9s.
\nLes Fran\u00e7ais ont toujours une tr\u00e8s bonne image de leurs \u00e9tablissements de sant\u00e9 et de leur syst\u00e8me de sant\u00e9. L\u2019enqu\u00eate intitul\u00e9e \u00ab Regard porte\u0301 sur l\u2019ho\u0302pital et focus sur l\u2019expe\u0301rience-patient \u00bb a \u00e9t\u00e9 r\u00e9alis\u00e9e aupr\u00e8s d\u2019un \u00e9chantillon de 3 007 europe\u0301ens. <\/p>\n

C’est une tr\u00e8s bonne nouvelle : la France est la championne d\u2019Europe de la satisfaction-patient avec 86% de satisfaits, 10 points au dessus de la moyenne europ\u00e9enne.
\nCette forte satisfaction des patients se retrouve dans tous les \u00e9tablissements, public (87%) et priv\u00e9 (87%)<\/p>\n

Si la satisfaction des fran\u00e7ais est si importante \u00e0 l\u2019\u00e9gard de la qualit\u00e9 des soins et de la relation humaine c\u2019est parce que nos \u00e9tablissements de sant\u00e9 sont tr\u00e8s efficaces sur les crit\u00e8res jug\u00e9s comme les plus importants : la gestion de la douleur (83%), les informations me\u0301dicales transmises (84%) et les contacts avec le personnel (90%).<\/p>\n

En revanche, des am\u00e9liorations sont attendues sur l\u2019\u00e9coute des objectifs des patients, point sur lequel la France est en dessous de la moyenne europ\u00e9enne. Pour cela il va devenir n\u00e9cessaire d\u2019encore mieux informer le patient et surtout mieux \u00e9couter les attentes qu\u2019il communiquera.<\/p>\n","protected":false},"excerpt":{"rendered":"

Les r\u00e9sultats du dernier Barom\u00e8tre Sant\u00e9 360 r\u00e9alis\u00e9 par Odoxa sont tomb\u00e9s. Les Fran\u00e7ais ont toujours une tr\u00e8s bonne image de leurs \u00e9tablissements de sant\u00e9 et de leur syst\u00e8me de sant\u00e9. L\u2019enqu\u00eate intitul\u00e9e \u00ab Regard porte\u0301 sur l\u2019ho\u0302pital et focus sur l\u2019expe\u0301rience-patient \u00bb a \u00e9t\u00e9 r\u00e9alis\u00e9e aupr\u00e8s d\u2019un \u00e9chantillon de 3 007 europe\u0301ens. C’est une […]<\/p>\n","protected":false},"author":1,"featured_media":5283,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[139,93],"class_list":["post-5281","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites","tag-actualite-eti","tag-sante"],"acf":[],"yoast_head":"\nLa France, championne d\u2019europe de la satisfaction patient | Staffsocial<\/title>\n<meta name=\"description\" content=\"Les r\u00e9sultats du dernier Barom\u00e8tre Sant\u00e9 360 r\u00e9alis\u00e9 par Odoxa sont tomb\u00e9s. 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